While running a Threadscan you might be ending up with the following error message: Firewall detected.

In order to clear this error message you will need to add two source IP addresses to your firewall whitelist before running the Threadscan again.

IP addresses:


After adding the IP addresses displayed above you will be able to run the Threadscan again successfully.

If you have any questions about firewall exceptions for Threadstone email our support department here

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